So first I sent an ingame message via the tool asking to turn my lvl 2 Phoenix into 2 eggs, they said unfortunately it’s not refundable
So I sent another asking for ONE EGG half the price like every goddamn pet refund in this game. I got the exact same copy pasted respone, I wasted a couple days waiting for support to copy paste what they told me in another ticket.
Why are we forced into having non refundable pets. Why should premium pets be exempt from a half price refund. You can’t force players to keep a pet they don’t even want. And seriously. Copying an answer you gave someone before with 0 other information is poor working. And personally I don’t see that as acceptable customer support.
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