Celtic Heroes

Active topics

1. Guide to Writing an In-Game Support Ticket

   8 Replies 7350 Views

   by Basalt, Thu Jan 23, 2014 4:37 pm

   

   Hey everyone,
   
   Recently I have sent in quite a few of in-game support tickets and gotten a response every time within 24 hours. Knowing that many people send them in and do not get response for some...
   8 Replies
   7350 Views
   Last post by Tadaaah
   Fri Apr 20, 2018 7:19 am
2. The Ask for Help Forum

   0 Replies 6345 Views

   by CommunityBot, Fri Jun 22, 2012 5:16 pm

   

   Hello and welcome to the Ask for Help Forum!
   
   This is where you can ask your fellow Celtic Heroes players for help on a variety of topics such as:
   Quests
   Items such as armour and weapons
   Player...
   0 Replies
   6345 Views
   Last post by CommunityBot
   Fri Jun 22, 2012 5:16 pm
3. Account Issue

   1 Replies 6 Views

   by Battlefield, Mon Dec 10, 2018 3:39 am

   

   Hello,
   
   Recently, some of my accounts were unbanned by appeals from one of the email. It was an IP ban so appeals forgot to unban my other accounts associated to another device and email. I emailed...
   1 Replies
   6 Views
   Last post by Markets
   Mon Dec 10, 2018 4:18 am
4. Old Account

   1 Replies 24 Views

   by Frostoss, Sat Dec 08, 2018 3:10 am

   

   I used to play several years ago and I have only recently begun playing again. However, I have forgotten the username to my old account. I have some ideas of what it might be and I'm pretty sure I...
   1 Replies
   24 Views
   Last post by Dark Kitty
   Sat Dec 08, 2018 7:54 am
5. Phoenix upgrade sys

   6 Replies 93 Views

   by Majestica, Thu Nov 22, 2018 9:59 am

   

   Hiya so I just opened 400 chests and was able to get 3 phoenix eggs out of the chests. However silly me thought that to upgrade the phoenixes to level three id have to buy three level one phoenixes...
   6 Replies
   93 Views
   Last post by Majestica
   Fri Dec 07, 2018 6:21 am
6. Account problem

   10 Replies 228 Views

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   by Legacyte, Sun Dec 02, 2018 12:50 am

   

   A lvl 224 mage named raburta that plays on lugh, this morning he was unable to log to his toon and still cant, he has the info and is registered, but it says pw is wrong during log in and it wont...
   10 Replies
   228 Views
   Last post by Angmar Reid
   Fri Dec 07, 2018 2:30 am
7. Phone overheated and dead now

   0 Replies 39 Views

   by Skerwald, Wed Dec 05, 2018 6:43 pm

   

   Yesterday my phone overheated after about 1-2 hours of CH, I was doong helis and suddenly I get a message from my Samsung S7 that my phone is overheating (which had never happened before) and that I...
   0 Replies
   39 Views
   Last post by Skerwald
   Wed Dec 05, 2018 6:43 pm
8. Bought plat, got the recipt from apple, never got the plat.

   2 Replies 59 Views

   by Airrius, Wed Dec 05, 2018 3:20 am

   

   Title says it all. This a common thing now? Yes i messaged support from in game from the account i purchased from. Yes the account is linked to my email. No support has not responded. Yes im getting...
   2 Replies
   59 Views
   Last post by Dark Kitty
   Wed Dec 05, 2018 3:34 am
9. Account Problem

   3 Replies 120 Views

   by Maev, Sat Nov 24, 2018 5:41 pm

   

   Hey, I have a real problem.
   
   I’m running iOS 12.1 on a 6s
   When the update came out nothing worked. It crashed immediately.
   I contacted support and followed suggestions. Still no good
   I have an...
   3 Replies
   120 Views
   Last post by Maev
   Tue Dec 04, 2018 6:31 pm
10. Account Problems: Conflict and Password

    227 Replies 15454 Views

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    by whhitesmain, Wed Oct 18, 2017 7:28 pm

    

    I would like to talk to Muldar about my account problems. I have already contacted support multiple times in game and have received from them my new username, and a password. Both of these have not...
    227 Replies
    15454 Views
    Last post by Difinitus
    Tue Dec 04, 2018 4:53 am
11. Why no Admin Help?

    4 Replies 98 Views

    by Keyle Jones, Sat Dec 01, 2018 8:51 pm

    

    Why no admin helps in this game? So many days no response from anyone. Any admin send me pm? I need help my 2 accounts are not working
    4 Replies
    98 Views
    Last post by Keyle Jones
    Mon Dec 03, 2018 4:09 pm
12. Support ticeket

    2 Replies 73 Views

    by Romeo, Thu Nov 29, 2018 7:51 pm

    

    I sent this ticket on Sunday night so it's been 5 working days when u get into your office later, can I please have this sorted out?
    
    It's just about what I've already mentioned on my topic below...
    2 Replies
    73 Views
    Last post by Romeo
    Mon Dec 03, 2018 2:40 pm
13. How to put a gif on your signature?

    1 Replies 37 Views

    by Angmar Reid, Sun Dec 02, 2018 9:08 pm

    

    K so I made a really cool gif for my signature but I can't find a way to put it on. Ive tried multiple ways, but it always shows up as a link when I submit it.
    
    Any suggestions?
    1 Replies
    37 Views
    Last post by Dark Kitty
    Sun Dec 02, 2018 9:37 pm
14. Password Reset not working

    2 Replies 71 Views

    by Keyle Jones, Thu Nov 29, 2018 8:13 am

    

    I am trying to log into my account but cant log ... when i try to reset passwrd it wont reset ... it say username or email is wrong but am sure its 100% correct .. even my old password is not working...
    2 Replies
    71 Views
    Last post by Keyle Jones
    Sat Dec 01, 2018 6:05 am
15. Account Conflict PW

    2 Replies 70 Views

    by Annihilator0, Wed Nov 28, 2018 12:26 am

    

    I am still unable to log in. I tried sending emails to support multiple times but they still haven’t responded. It would be great if a community manager here could help, thanks.
    
    My name is...
    2 Replies
    70 Views
    Last post by Annihilator0
    Wed Nov 28, 2018 4:33 am
16. Question bout appeals again..

    4 Replies 139 Views

    by nubs, Wed Nov 21, 2018 5:58 am

    

    I’ve sent a appeal and got no response and difinitus said all tickets were supposedly answered. I got no response. I checked spam and all other inboxes. Should I try sending another email...?
    4 Replies
    139 Views
    Last post by Difinitus
    Tue Nov 27, 2018 3:52 am
17. Locked out of my account.

    1 Replies 52 Views

    by redlegiongirl, Tue Nov 27, 2018 12:10 am

    

    I am tryibg to get back into Celtic. But for the life of me cannot remember my password and username. I never had it linked to email. I remember my character just not my login :(. Is there a way to...
    1 Replies
    52 Views
    Last post by Dark Kitty
    Tue Nov 27, 2018 12:44 am
18. How to know whether you have been given a permenant ban?

    1 Replies 115 Views

    by KingOfN00Bz, Tue Nov 27, 2018 12:31 am

    

    Hello everyone,
    
    I am a player who has gotten two accounts banned on the basis of "payment abuse". I do have a reason as to why this came to be but I won't share it here. It's just that...
    1 Replies
    115 Views
    Last post by KingOfN00Bz
    Tue Nov 27, 2018 12:37 am
19. support team

    0 Replies 65 Views

    by ImpossibleShot, Mon Nov 26, 2018 12:04 pm

    

    hey, i know its against rules to make posts about emails and appeals and such. but could you possibly give my appeal one last look i sent one last email around 2 weeks after you said no more...
    0 Replies
    65 Views
    Last post by ImpossibleShot
    Mon Nov 26, 2018 12:04 pm
20. Mount token refund

    4 Replies 103 Views

    by Romeo, Sat Nov 24, 2018 4:26 pm

    

    I have 4 mount tokens but bought an orange tiger, I since found out I need a white tiger for the spirit mount. Can I please get that one token back so I can buy a white tiger to start on my journey...
    4 Replies
    103 Views
    Last post by Romeo
    Mon Nov 26, 2018 2:15 am
21. Account Conflicted

    3 Replies 78 Views

    by Howlingwolf, Sat Nov 24, 2018 1:43 am

    

    Hello I’m new to this whole thing and don’t know how to get around. I’m in a bit of a bind. After the resent update to the game I haven’t now been able log in. Apparently I require a name change?...
    3 Replies
    78 Views
    Last post by Howlingwolf
    Mon Nov 26, 2018 12:55 am
22. Character Restoration : Cannot register email

    2 Replies 59 Views

    by IIIPgr, Sun Nov 25, 2018 2:48 pm

    

    I can’t register my email since it keeps saying password incorrect for some odd reason. I’ve come to resort trying to contact any devs of a sort here so I can get my character back. I’ve lost 2...
    2 Replies
    59 Views
    Last post by IIIPgr
    Sun Nov 25, 2018 3:50 pm
23. iPads running hot

    0 Replies 68 Views

    by Shadae, Sun Nov 25, 2018 1:24 pm

    

    Since this last patch all of my iPads and my iPad Pro are running extremely hot. I deleted the app and re downloaded..this has not resolved the issue. All of my devices are 2018. I have not purchased...
    0 Replies
    68 Views
    Last post by Shadae
    Sun Nov 25, 2018 1:24 pm
24. Logging in issues

    0 Replies 31 Views

    by Tsunami, Sat Nov 24, 2018 2:19 pm

    

    I’ve followed all steps that’s the support website told me to do. I Fully powered down my device Turned my iPhone 6 back on and Launced the Celtic Heroes app and tried on a different wifi network but...
    0 Replies
    31 Views
    Last post by Tsunami
    Sat Nov 24, 2018 2:19 pm
25. "Account Conflict PW" Please help

    16 Replies 1264 Views

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    by nickflex, Mon Mar 12, 2018 3:27 pm

    

    So basically I stopped playing celtic heroes for a while
    And now I'm trying to log in again (On a new phone)
    But it says:
    Account Conflict PW
    Account name is conflicted, change required.
    
    Does anyone...
    16 Replies
    1264 Views
    Last post by Difinitus
    Fri Nov 23, 2018 8:48 am