Celtic Heroes

So I sent a message back to appeals for my disabled account but I sent them a message through another email then the one I made my account with and they sent me a claim this account message Idk if it’s because of this THT I’m having trouble contacting them about my account I also have my iTunes purchase history if THT helps I just want to get back to the game ASAP

All you have to do is send an email to appeals@onethumbmobile.com.. if you haven't already

Yea I did with another email I got which is not the one i created the account with so I’m thinking that’s why they sent me the account claiming

I've found your email, you should have a reply this week.

I would advise however attaching your payment history as this will speed up the process.

Thanks

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I've found your email, you should have a reply this week.

I would advise however attaching your payment history as this will speed up the process.

Thanks

Would you want me to also send it through my original email or the one I used? And do I screenshot all of my purchases or some ?

I've found your email, you should have a reply this week.

I would advise however attaching your payment history as this will speed up the process.

Thanks

Would you want me to also send it through my original email or the one I used? And do I screenshot all of my purchases or some ?

I would add it as a reply to your email used to contact the Appeals Team (Although they should reply shortly most likely requesting these details)

Some should be fine though they may ask for a specific date range.

I've found your email, you should have a reply this week.

I would advise however attaching your payment history as this will speed up the process.

Thanks

Would you want me to also send it through my original email or the one I used? And do I screenshot all of my purchases or some ?

I would add it as a reply to your email used to contact the Appeals Team (Although they should reply shortly most likely requesting these details)

Some should be fine though they may ask for a specific date range.

I mean they already replyd they gave me a list of what they wanted and to answer as many of them I did but I thought i messed up and accidentally made them think I was trying to claim an account by using a different email then the one I registered my game but I’m trying to resolve the ban lol and one more question why does the ingame ban say 25/03/18?