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Account Recovery

Posted: Tue Jul 24, 2018 2:40 am
by Loco cola
I have a few questions about account recovery.

When I started the game, I believe June 23rd, 2013, on the server Danu, under the name Thief123, I was a young kid and I believed that someone had hacked my account. Because of this, I legitimately dropped every item I had. If I remember correctly it was a full set of warden armor (- top) and a flint dagger. Account was level 81 or 82, maybe even 83. Believe it was clanless and I also may have deleted the character on the account. Knowing this, would it be possible for me to regain this account without knowing any of the account login information? If so, could I have an email to contact regarding?

~Loco

Re: Account Recovery

Posted: Tue Jul 24, 2018 11:59 am
by Tadaaah
Send as much of the following as you can to support@onethumbmobile.com.

. Account Username
. Account creation date (estimate)
. Character names, levels and worlds on the account
. Platinum purchases (values) on the account
. Premium purchases (items/upgrades)
. Trades on the account
. Some banked items on a particular character
. Email registered to the account
Please note if any purchases were made on the account, we’ll need dates to confirm account ownership. You can find these dates via the app stores’ transaction history on the web.