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Account recovery
Posted: Sun Jul 17, 2016 1:16 pm
by iJoin
Hi OTM I'm trying to recovery an account which I have my email linked up too but I don't know the username. I know the name of the character and the server.
Re: Account recovery
Posted: Mon Jul 18, 2016 2:29 am
by Hison
Mail to
support@onethumbmobile.com
Or
Pm Muldar or Morgana
Re: Account recovery
Posted: Mon Jul 18, 2016 9:36 am
by Muldar
Hi iJoin,
Please email us at
support@onethumbmobile.com with the following:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more details you provide the faster we can assist.
Thanks
Re: Account recovery
Posted: Sat Jan 04, 2020 1:48 am
by Kivto
I have lost my account details is there anyway to recover it. I remember only my email address and some other details. How can I recover it cause the levels pretty high and I can't just throw it away
Re: Account recovery
Posted: Sat Jan 04, 2020 7:56 am
by Angmar Reid
I have lost my account details is there anyway to recover it. I remember only my email address and some other details. How can I recover it cause the levels pretty high and I can't just throw it away
Hi there! Just wanted to let you know this topic was created in 2016 and thus out of date. On the CH forums we like to avoid necroposting
As far as your account problem, send an email to
support@onethumbmobile.com if you haven’t already. They will get back with you as soon as possible and do what they can to help!
Re: Account recovery
Posted: Fri Jan 10, 2020 11:07 am
by pankspatil
thanx for sharing............