Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Otm pls can I have my acc back

#1
Otm I didn't see any items or gold for real life cash if u look on my account almost everything is one there I have some of the items in my alt. I wasn't planing on selling anything after my friend told me it's against the rules. It is not right for u to take my account away after I've put so much time and my own money that I had to work for into that acc. I have other account that I play that's 209 and her name is gangsteriv if u look st the how active I am u would see that was all just a miss take on mine and urs. And if u just give my account back all is forgiving. I beg u, I really miss my Mage...( Withdraw) pls. U won't ever have to deal with me being a trouble maker I've read the game rules like 5 times now to prove that I really want my account back plss. I'm sorry if spamming was annoying but would how u feel if someone took ur money and time for a misstake and it will never happen again it my work, and that's all I got.

Re: Otm pls can I have my acc back

#2
Maybe you should pm muldar or morgana instead of spamming general forum?...
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Re: Otm pls can I have my acc back

#5
Erandel wrote:Quit breakin the law!!!!


The law? OTM should have known this would be an issue. They thought they could escape it by saying no accounts can be traded, and simply ban anyone involved in the process, but their whole system is screwed. Half the players sharing get banned. Most of the players that are banned are constant plat buyers, and account trading is a natural economy in all games. It just is. Whether you want to share with your friends, family, or get your money back if you want to quit. I honestly think they should rework their ToS to better accommodate players that do wish to share their accounts. However, they could choose to crack down specifically on players that have traded real currency for items and accounts. Although, accounts traded for gold in game or shared by friends could be allowed. Granted, evidence for real life currency trades must be presented.

But hey it's their game. They get the choice to ban players, but their choices leads to consequences. Hence- losing money/pay-cuts, when they mistakingly ban a player whose spent hundreds/thousands in platinum. I still think they should allow the certain half that I mentioned earlier. And then leaves warnings that it is up to the players to decided what to do with their accounts within the limits. And if they get scammed or lose the account, then it's their fault and OTM can't be held liable. Just like they already claim for the current standard. That they aren't held liable, and they still choose to ban the account.
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Re: Otm pls can I have my acc back

#6
I've haven't been disabled before I didn't get a warring or anything and it's annoying bcs they won't listen to me, I'm just another player to there eye I don't really matter to them. They don't know how much this game means to me. I have rl friend that play but not anymore. This game keeps me busy and my mind from wondering and when my mind wonders it's not good for me I don't want to explain y it's personal. I've had late night/all nights on this game. If I'm not playing I'm working or at school. But now it's summer and I've just been stressed out to the point ehere Imma just lose it on here. When messaging I type out what o need to get out which is a lot of swearing, and then I erase everything and type a nicer message. I would be 100 times happier with my acc back. I use to show off my acc too my friends and they would say nice stuff about it and makes me feel like I've done something.

Re: Otm pls can I have my acc back

#7
Hey! If you need help restoring access to your account send an email over to support@onethumbmobile.com and they will look at your claim. Just make sure you don't spam them as they're less likely to read emails if you send multiple ones.

Hope this helps!
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Re: Otm pls can I have my acc back

#8
Jonsa wrote:Hey! If you need help restoring access to your account send an email over to support@onethumbmobile.com and they will look at your claim. Just make sure you don't spam them as they're less likely to read emails if you send multiple ones.

Hope this helps!


I've already message them this week I'll wait till next week :)

Re: Otm pls can I have my acc back

#10
As a player that been banned for same issue.. Support told me that account will remain disabled because of the TOS. And apparently you have to read 13 pages of rules back when you installed the game I'm 2013. And in past few years since new engine they hide the TOS in the settings of the game.
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