Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

my account disabled

#1
when i am trying to login to the game it says my account is disabled i didnt do a single thing can anyone please help me... :(
blasterblade
world- herne
level-224+
Clan-LazyDrunks
Image

Re: my account disabled

#2
Hey Blaster,

You will probably need to contact Appeals@onethumbmobile.com to get your account re enabled.

If you contact them with: Username, character names, plat spent etc

Off during the weekend but they will look into it on Monday for you :)
Muldar /
Ranger - 172 - Balor - Android

Re: my account disabled

#3
dam thank you so much muldar owe you one man thank you i will contact them as soon as i reach home :(
blasterblade
world- herne
level-224+
Clan-LazyDrunks
Image

Re: my account disabled

#5
blasterblade1 wrote:Some people are saying once banned you will never get account back is it true?!??? :( :( :( :cry: :cry: :cry:


Support goes through accounts on a case by case basis.

Just make sure to contact Appeals with as much account information as you can to help them in retrieving your account :)
Muldar /
Ranger - 172 - Balor - Android

Re: my account disabled

#6
I just gave them my username and stuff in my account and other details and i dont even know why my device is banned.. :cry: :cry: :cry:
blasterblade
world- herne
level-224+
Clan-LazyDrunks
Image

Re: my account disabled

#7
Device banned? Or account? Because the only time your device gets banned if you do something bad more then one time

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