Celtic Heroes

I’ve had an account Conflict message and am unable to login to my account. It’s been maybe 5-6 months since I last logged in to this account so I don’t remember what level my toon was or even the name of my toon. I know my username is [removed] and it was on Rhiannon.

Thanks

[moved to ask for help, removed username]

Please contact support@onethumbmobile.com

I have contacted them and haven’t received a reply

I have contacted them and haven’t received a reply

Because VR is such a small company, Support can’t work over the weekends. Depending on how long it’s been since you first contacted Support, you may not hear back from them until later next week (though that depends on how much of a backlog Support is working through right now.).

Ok too easy thanks

I'm a fire mage from Gwydion I recieved this message aswell. I cant relog into my Character and people say all kinds of stuff but does anyone have any advice that has had this happen to before? It would be greatly appreciated any knowledge I can get the better in case it happens again. I have already mailed the team with proof of my transactions for chests with email recipts to show ownership that's all I could come up with after long hours of trying to reinstall back and fourth. A quick solution would be amazing!

World Gwydion
Character Avant
Platform android

I'm a fire mage from Gwydion I recieved this message aswell. I cant relog into my Character and people say all kinds of stuff but does anyone have any advice that has had this happen to before? It would be greatly appreciated any knowledge I can get the better in case it happens again. I have already mailed the team with proof of my transactions for chests with email recipts to show ownership that's all I could come up with after long hours of trying to reinstall back and fourth. A quick solution would be amazing!

World Gwydion
Character Avant
Platform android

The issue is in the account itself, not the app. Please wait for a response.

I still haven’t received an email reply from support or anything on the forums now? What can I do to fix this issue?

I still haven’t received an email reply from support or anything on the forums now? What can I do to fix this issue?

Unless if it has been over 2 weeks since you’ve sent the email, please wait for a response (not saying it will take that long).

Its been 15 days sense i could log into my account. This is truely ridiculous recieving no help from support!

Avant 213 mage (Solitare)
Gwydion