Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Account Name Conflict

#1
i tried logging in on my old toon acc from yrs ago and it says Account Name Confict? can i get some help with this please
The man.. The myth...The Legend!
Legolas123
From the legendary server
Nuada
The Best clan in Tavern
Grace

I am a plat buyer, if you need something mail me in game

Valar Morghulis

Re: Account Name Conflict

#2
Legolas1234 wrote:i tried logging in on my old toon acc from yrs ago and it says Account Name Confict? can i get some help with this please


Shoot an email to support@onethumbmobile.com with the account username and they will help ya out. It should be an easy fix, but it may be a few days before you hear back from them if they are still backed up on tickets.


The side effects from the cross-platform update still surface years later lol.
Have questions about anything? PM me!
Alternatively, you can occasionally find me online in Sulis.
Go team #WorldSkillsUSA2019!
Harbinger of cold hard logic and reason.
Check out the player-run Celtic Heroes Database!: celticheroesdb.com!

Re: Account Name Conflict

#3
I have the same problem. Sent an email 3 days back still no reply :(
They should find a way to remove the conflict for all accounts rather than doing it individually.

Re: Account Name Conflict

#4
MrBlister wrote:I have the same problem. Sent an email 3 days back still no reply :(
They should find a way to remove the conflict for all accounts rather than doing it individually.


Theoretically they might be able to, but then the issue might be that people won’t know their new usernames, so then players would still have to email Support again and wait, and in the end nothing changes.
Have questions about anything? PM me!
Alternatively, you can occasionally find me online in Sulis.
Go team #WorldSkillsUSA2019!
Harbinger of cold hard logic and reason.
Check out the player-run Celtic Heroes Database!: celticheroesdb.com!

Re: Account Name Conflict

#5
Eragon123 wrote:
Legolas1234 wrote:i tried logging in on my old toon acc from yrs ago and it says Account Name Confict? can i get some help with this please


Shoot an email to support@onethumbmobile.com with the account username and they will help ya out. It should be an easy fix, but it may be a few days before you hear back from them if they are still backed up on tickets.


The side effects from the cross-platform update still surface years later lol.


Thanks eragon will do bud
The man.. The myth...The Legend!
Legolas123
From the legendary server
Nuada
The Best clan in Tavern
Grace

I am a plat buyer, if you need something mail me in game

Valar Morghulis

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