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Lost account with a similar character name issue

Posted: Fri May 24, 2019 9:42 pm
by SneakyXWolf
Hey! Sorry to bother but I've had an issue with a lost account that has a rogue by the name of sneakyxwolf (wolf with an L). The account has no email linked to it for me to restore and the character I'm using is also a rogue by the name of sneakyxwoif (woif with an i) and so many mails from clans and friends end up going to the rogue in the lost account. I believe the username of the lost account is very similar to the account I'm currently using if I'm not mistaken and I hope to be notified asap.
Thank you for your consideration♡

Re: Lost account with a similar character name issue

Posted: Fri May 24, 2019 10:13 pm
by Dark Kitty
For account retrieval you will have to contact support@onethumbmobile.com.

If you can provide them with the answers to these questions it will help speed up the process:

- Username for account -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -