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DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 8:19 pm
by admin
Unfortunately the latest patch file corrupted, causing problems like the invisible mobs.

The solution to this is to delete the app from the phone and re-download it.

It's a pain I know, but it's a sure fire way to make sure your app works properly and you don't have any of the incorrect patch files.

Really sorry for the inconvenience (at least the app size is not too huge)!

Let me know if this fixes the issues for you.

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 10:06 pm
by Fozz
can you confirm that the characters are stored on your servers and not the device and that this wont affect or delete them?

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 10:07 pm
by Skenkee
It's already confirmed multiple times.

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 10:11 pm
by Fozz
sorry, this was the top thread
i havent seen it confirmed
my bad

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 10:12 pm
by Skenkee
No problem =] it was in one of the older topics.

Haha I'm gonna add a FaQ to my guide =]
Thanx dude!

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Mon Jul 18, 2011 11:11 pm
by RaysOfViolet
I deleted the game then reinstalled it like I thought I was supposed to. But when I try to log back in it's saying username or password incorrect. I put it in several times and the username is the same as it was before. What should I do? Is there a way to reset the username/password? Any help would really be appreciated, thank you.

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Tue Jul 19, 2011 12:42 am
by Ludah
It worked for me.

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Tue Jul 19, 2011 1:33 am
by RaysOfViolet
right....well does anyone have anything helpful? like a way for me to play the game again maybe?

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Tue Jul 19, 2011 3:43 am
by Nasim
Send an email to support@onethumbmobile.com explaining the issue and ask them to resend the password via email to your accounts registered email address.

Re: DELETE AND RE-DOWNLOAD APP - FIX FOR INVISIBLE MOBS

Posted: Tue Jul 19, 2011 7:21 am
by Pixxie
This worked for me. I died a couple times and knew not why. Perhaps it was these invisible mobs. Since re downloading the app I haven't died randomly again.