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Re: Fingal server down yet again.

Posted: Tue May 09, 2017 10:21 am
by Zyz
Yea atm it's just happening in fingal, other servers are all fine, background apps does not mean anything when more than 40 devices at once suffering and complaining, it if was my problem only I was not even gonna post or report about it, but it's not just me who is having that problem, and till today we are having that issue while killing mobs and mainly when killing bosses, all skills get delayed and autos won't appear so it's not a device problem
Not to dismiss your concern but this thread only has 4 separate people reporting the issue, not the reported 40 and all were I imagine, present at the Arcane Sanctum.

We have yet to receive any reports from other players suffering lag issues in other areas during the specified time period and many other worlds are killing Gelebron without issue.

Hence why we have to ask for device specs and further information, just as we do on many other bug posts. We are not writing the issue off as device related, we simply have to ask for further details so we can assist.

Would you be able to provide me with your device make and model and the same for any players disconnected during the boss fight? It may be those devices are receiving incorrect model specs.

Do you have any further video evidence of the issue? Do you have a list of those who logged out during the battle so we can look for irregularities on the server log?

Are there any specific moments during the video posted that display the issue?
The reason most of the rest of us that were present haven't posted anything is because we've already posted previously about the same issue multiple times and the same results keep happening so we feel it's a waste of time to post as the same thing keeps happening and we keep getting asked the same questions and the outcome is never different. I was running an s7 on LTE and a Nvidia tab on wifi and had the same issues as the other posters and thr rest of everyone at the gele attempt.

Re: Fingal server down yet again.

Posted: Tue May 09, 2017 10:23 am
by Muldar
The reason most of the rest of us that were present haven't posted anything is because we've already posted previously about the same issue multiple times and the same results keep happening so we feel it's a waste of time to post as the same thing keeps happening and we keep getting asked the same questions and the outcome is never different. I was running an s7 on LTE and a Nvidia tab on wifi and had the same issues as the other posters and thr rest of everyone at the gele attempt.
What were the specific issues you were observing?

Re: Fingal server down yet again.

Posted: Tue May 09, 2017 12:51 pm
by sunn
1. stop whining like puppies b real cowz uze mooing
2. this is the best game in all android world so b grateful u can join n share the delight of it
3. it's disgusting talking of "our gold, our money, our lixes" - u tired of game - ok, go play clashofclans LOL

Re: Fingal server down yet again.

Posted: Tue May 09, 2017 3:09 pm
by Zyz
The reason most of the rest of us that were present haven't posted anything is because we've already posted previously about the same issue multiple times and the same results keep happening so we feel it's a waste of time to post as the same thing keeps happening and we keep getting asked the same questions and the outcome is never different. I was running an s7 on LTE and a Nvidia tab on wifi and had the same issues as the other posters and thr rest of everyone at the gele attempt.
What were the specific issues you were observing?
For me it was extreme lag of skills or getting text saying skill was not ready. I'd have 2-3 skills lit up at the same time. Then if I logged out, the inability to log back in. The screen would freeze and then unfreeze along with a roll of text saying what skills had been cast. This was the same for both devices. This only occurs at geleborn

Re: Fingal server down yet again.

Posted: Tue May 09, 2017 11:52 pm
by TK2
+1

Re: Fingal server down yet again.

Posted: Tue May 09, 2017 11:59 pm
by Pauldiggy
Nice fix, another Gelebron and it occurred again. It appears to be a certain number toons in arcane at the same time. We started and was smooth got him down to 25% of his life in 8 minutes and as more people logged in it lagged again. Your skills cast but just sit there in blue for a few seconds. He took no damage and I took no damage. It's kind of funny because I'm tanking and take 0 damage, I'm awesome but not that awesome. For 7 minutes nothing and people started giving up and logging out. Once numbers depleted a bit it worked and we finished killing him during rage. We plan our kills, would love you to come and watch because it's the same thing each time. It's every toon, not device specific, it's server specific. It has to be we're overloaded as we are by far the most popular server on Android. Everyone must of heard how awesome I am and decided to join Fingal.

Re: Fingal server down yet again.

Posted: Wed May 10, 2017 12:21 am
by etha
Will the lag ever stop? Are you saying you won't believe us to 40 people come on here and say the same thing? Like come on just fix the damn game. Or get a programmer to hop on fingal when we doing gele??

Re: Fingal server down yet again.

Posted: Wed May 10, 2017 8:05 pm
by lagoonlairbeware
I am having severe problems logging in when a lot of other players are logged on already, especially at big boss times.

I am also suffering from huge lag issues when loads of players are on to fight big bosses like Necromancer, Hrung, Mord, etc

Please sort it out because this isn't fun any more.

Re: Fingal server down yet again.

Posted: Wed May 10, 2017 10:54 pm
by MrScar
We have not experienced any lags or problems like mentioned above. But then again we never had 40 toons at gelebron fight..

Oki I think its this problem. I dont know why but I have a feeling so it goes something like this:
Almost all people in sanctum present at the boss uses maximum graphics. And this somehow affects the data transfer from client to server and vice versa. (Im no expert so i dont know if it even works this way :p).. maybe the server gets too much information to handle at once if you know what I mean.
I always recommend my clannies to use low graphics settings and it works fine for all and server stays up.

Cheers!

Re: Fingal server down yet again.

Posted: Thu May 11, 2017 9:40 am
by Muldar
When is the next scheduled raid?