Celtic Heroes

OTM PLZZZ don't leave me out I saw your secret server I was looking thru online rankings and there's a secret server called Apple so I go and check world list and it's not there but there's clans and everything such as trump 2020 ... anyways what is it lol and when can I join hehe

On android we got Google and a player name is saltiness lol

Google and Apple are two of our in house test servers typically used when the entire team is testing pre release.

Might be a few random funny names in there from us messing about.

I'll let the Programming Team know, thanks for reporting.

MULDER

I've sent three or four support tickets and one email to OTM. Why is no one bothering to reply to me?

I've spent money buying platinum, but now you guys can't even be bothered to get back to me when I need help.

WHY????

lagoonlairbeware wrote:MULDER

I've sent three or four support tickets and one email to OTM. Why is no one bothering to reply to me?

I've spent money buying platinum, but now you guys can't even be bothered to get back to me when I need help.

WHY????

lol don't spam the support team, it never helps. Just be patient and they will reply

GhostlyBlaze15 wrote:

lagoonlairbeware wrote:MULDER

I've sent three or four support tickets and one email to OTM. Why is no one bothering to reply to me?

I've spent money buying platinum, but now you guys can't even be bothered to get back to me when I need help.

WHY????

lol don't spam the support team, it never helps. Just be patient and they will reply

Yeah I've been waiting for over 2 weeks on plat I bought and it didn't show up on account. Sent email of receipt from Apple and still nothing. I don't ever remember support taking this long for this kind of thing. Maybe they are mad busy and this is becoming a common thing? Sounds like similar stories lately.

Warsong wrote:

GhostlyBlaze15 wrote:

lagoonlairbeware wrote:MULDER

I've sent three or four support tickets and one email to OTM. Why is no one bothering to reply to me?

I've spent money buying platinum, but now you guys can't even be bothered to get back to me when I need help.

WHY????

lol don't spam the support team, it never helps. Just be patient and they will reply

Yeah I've been waiting for over 2 weeks on plat I bought and it didn't show up on account. Sent email of receipt from Apple and still nothing. I don't ever remember support taking this long for this kind of thing. Maybe they are mad busy and this is becoming a common thing? Sounds like similar stories lately.

Support is a small team that receives plenty of support tickets (I imagine). It took about 3 months for them enable my account that was disabled about 2 years ago. It depends on your situation, some may take longer and others not so much

lagoonlairbeware wrote:MULDER

I've sent three or four support tickets and one email to OTM. Why is no one bothering to reply to me?

I've spent money buying platinum, but now you guys can't even be bothered to get back to me when I need help.

WHY????

As mentioned in previous threads the Support Team are currently working through a backlog of emails / tickets received during our seasonal break.

The team are working as hard as they can and you should receive a reply shortly, if you PM me your details I can look into your issue further.

In future please create a new thread in the Ask For Help section as this will allow us to better help you with your issue and ensure current threads are not derailed.

Thanks

Hi Mulder,

I cannot PM you because I am new to the forum. I have been playing Celtic Heroes for almost two years I think but I am new to this forum.

Please, if you PM me, then I should be able to reply with my details and what happened.

Thank you very much

lagoonlairbeware wrote:Hi Mulder,

I cannot PM you because I am new to the forum. I have been playing Celtic Heroes for almost two years I think but I am new to this forum.

Please, if you PM me, then I should be able to reply with my details and what happened.

Thank you very much

I believe you need to post atleast 5 times before you can PM someone