Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Purchase won't go through

#2
Could be issue with bank rather than OTM, or maybe even App Store problem. Least likely to be a fault with OTM.
Check bank details are correct and maybe check for email from bank.
Rhiannon *Outliers*
CrAsHeD Level 220 Warrior
Ashman78 Level 215 rogue
Sh0tz Level 200 ranger
AlmightyFire 191 mage
Aloe Level 130 Druid

Re: Purchase won't go through

#3
On my first purchase Google held the money for a while then it took a whole day of confusion until Google tells mr they finally sent the money to OTM. Google just randomly checks payments, I think, but I don't know why. I've been using the same debit card with Play for three years.
I'm a Druid.
I enjoy Druid things.

Re: Purchase won't go through

#4
CrAsHeD is correct.

Usually, when there is an issue on your account it means Apple / Google are doing verification checks or require you to contact them before proceeding.

If this is your first time using a new card on the account, from personal experience, they lock it to verify the purchase was legit.
Muldar /
Ranger - 172 - Balor - Android

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