I joined in 2011 because I sucked at Runescape. I stayed for 3 years because of the friends I made. I left because my friends left, and have been on/off ever since, because there was absolutely nothing to keep me coming back. The content was, and still is nothing special. Apart from not being engaging, it is riddled with problems. Time and time again I have said to the devs, both those still at OTM and those that have left, to fix the problems before adding new content. Regardless of whatever verbal affirmation or encouraging response I got, the only action ever taken was adding a "new" event to fool the players into thinking there was more content (we all know these new events are just the same old crap with different names for the chests and hats).
If you take a look at the actual honest content and features that have been added since the Otherworld in 2012, you see there really isn't much. We got Carrowmore and the Tower (both huge great additions), we got pets, we got a bounty board, and we got easy to do miscellaneous fixes like removing BOE. In 4 years, this is honestly the only new content I see. I was told last year fishing was in its final art stages and almost ready for beta, but I guess that didn't happen.
For the final time. Please stop adding new damn events and changing the look of things. Firstly fix all the problems that have been reported countless times since the destiny release, and then add the features that have been requested thousands of times since the release of the game. Then you should entirely focus on the true content you had planned like fishing, and only once that is done should you even consider adding a new event or changing what things look like.
Events are a way to distract the players and buy yourself time for adding new content. When you spend that time creating the next event, or thinking about what wonderful new mounts you can add, or thinking about changing art aspects, you waste everyone's time including your own.
New players means more money for you, I get it. But what is more important - getting new players that will spend $100 and quit, or giving the current players a reason to stick around and spend much more. Regardless of your decision, you have made enough money by now to be able to stop working on getting new players, and focus your resources on adding a reason to keep the players you have and whatever players join in the time that you spend working.
PM me and I will do my best to help you with whatever you need.