Hey there, sorry to hear about that issue!
First of all, I'd highly recommend removing your username from your post - this is a public forum, and it's not a great idea to make half your login information available to the public.
Secondly, you don't need to post 3 times about the same issue. One is usually more than enough.
Thirdly, that error can only be resolved by Support. You'll need to email them (firstname.lastname@example.org
), tell them the error, then give them your username and any info about the account that you can remember (character names, classes, servers, rough level estimates etc). It may take them anywhere from a day to a week for them to get back with you (depending on the current Support ticket backlog), but be patient and they will respond!