Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Game and server status update, March 16th

#1
Hello Heroes,

As you might be aware, we took down our servers earlier this morning. We identified a security breach and both VR and DECA have been working on identifying the root cause and potential impact.

At this point, we have not confirmed a leak of personal information or passwords.
However, we have not excluded the possibility and we continue to investigate. Even though the passwords are encrypted, we advise all our players to change any passwords on other platforms in case you use your Celtic Heroes password elsewhere.

The servers will remain down for the time being and when we bring them back up, they will be rolled back around 6hours or so from when they went down. Any platinum purchases made during that time will be of course reimbursed.

While we want to get the servers back up as soon as possible, we will take the necessary time to ensure all security issues are resolved first.

We will keep you posted once we have more information or an estimate on when the servers will be back up.

We sincerely apologize for this and thank you for your patience.

Re: Game and server status update, March 16th

#2
Quick update: While we are still working closely with VR to get everything sorted out, at this moment we already know that we won't be able to open the servers today. If we have new information we are going to update everyone.

Thank you for your patience.

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