Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Account name conflicted

#1
Account name is conflicted can’t lock in have really good characters I want to get back and keep playing on haven’t logged in a while but wanna start playing again my user name is I have an archer or a warrior and a roque maybe some other ones too but I just wanna be able to play on my account again pls help

Re: Account name conflicted

#2
Heya, sorry to hear that you are having this issue!

First off, I’d recommend editing your post to remove your username - that’s not something you want to share on a public forum!

Secondly, the only way to deconflict your account and let you log back in is to contact Support via email, at support@onethumbmobile.com. Include your account username there (not your password), and any info about the account that you can remember - character names, levels, servers, etc.

It may take a few days or even a week to hear back from them, they are quite behind right now, working through a large backlog of tickets. Be patient and they will respond though!

Good luck!
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