... to PM me with your character name and server. I will assist you getting back in the game. Please be mindful that it's the weekend and I may not respond right away, but I will be periodically checking PMs to assist those in need.
This only applies to players who are experiencing infinite loading screen or getting an error about your character already logged in.
This is not a way to seek assistance with account recovery such as; forgotten password, conflicted accounts or banned accounts. Please email support@onethumbmobile.com or appeals@onethumbmobile.com for banned accounts.
Re: Players Unable to Login
#2Hello, I logged out in the the global arena and cant log back in. It keeps saying try logging back in 5 mins its been 2 days. Logged in with other account it said I'm still logged in. If you can help me with this problem I
will much appreciate it thank you be well.
Character name: Ox
Class: warrior
Level: 222
Server: balor
will much appreciate it thank you be well.
Character name: Ox
Class: warrior
Level: 222
Server: balor
Re: Players Unable to Login
#3I respect the dedication it took to make that poster.... to PM me with your character name and server. I will assist you getting back in the game. Please be mindful that it's the weekend and I may not respond right away, but I will be periodically checking PMs to assist those in need.
This only applies to players who are experiencing infinite loading screen or getting an error about your character already logged in.
This is not a way to seek assistance with account recovery such as; forgotten password, conflicted accounts or banned accounts. Please email support@onethumbmobile.com or appeals@onethumbmobile.com for banned accounts.
You Can't Judge A Book By Its Cover. But You Can By Its First Few Chapters And Certainly By Its Last.
Re: Players Unable to Login
#4Hello I am unable to login.
Character name: Tauro
Server: Arawn.
Thanks!
Character name: Tauro
Server: Arawn.
Thanks!
Re: Players Unable to Login
#7Why don't you want to help those who can't login because of password issues, Difinitus? My email wasn't registered and i don't remember my password so i can't login.
It is better if you add email registration option in the account creation page so people do it right when they create their game account. I am sure a lot of people forget to register their email later and lose their account just like me.
It is better if you add email registration option in the account creation page so people do it right when they create their game account. I am sure a lot of people forget to register their email later and lose their account just like me.
Re: Players Unable to Login
#8This is specifically relating to an issue with players getting stuck in a global zone like the arena during the Witch event.Why don't you want to help those who can't login because of password issues, Difinitus? My email wasn't registered and i don't remember my password so i can't login.
It is better if you add email registration option in the account creation page so people do it right when they create their game account. I am sure a lot of people forget to register their email later and lose their account just like me.
Please contact support@onethumbmobile.com for assistance with recovering your account.
Re: Players Unable to Login
#9This happens periodically, but it allows me to log in about an hour later again. The same issue occurs (a lot) in any other zone.This is specifically relating to an issue with players getting stuck in a global zone like the arena during the Witch event.Why don't you want to help those who can't login because of password issues, Difinitus? My email wasn't registered and i don't remember my password so i can't login.
It is better if you add email registration option in the account creation page so people do it right when they create their game account. I am sure a lot of people forget to register their email later and lose their account just like me.
Please contact support@onethumbmobile.com for assistance with recovering your account.
Herne - LazyDrunks
Ranger 222Mage 220
Rogue 222
Warrior 221
Warrior 207
Ranger 222Mage 220
Rogue 222
Warrior 221
Warrior 207
Re: Players Unable to Login
#10I have already emailed you all the detailsThis is specifically relating to an issue with players getting stuck in a global zone like the arena during the Witch event.Why don't you want to help those who can't login because of password issues, Difinitus? My email wasn't registered and i don't remember my password so i can't login.
It is better if you add email registration option in the account creation page so people do it right when they create their game account. I am sure a lot of people forget to register their email later and lose their account just like me.
Please contact support@onethumbmobile.com for assistance with recovering your account.
Please check your email
I hope to get my account back soon
Thank you