Celtic Heroes

I came to ask for help on the forum page, i guess its a faster way of communication than email. Anyways, I had a problem with an old account of mine, I had a level 8x mage called Piccolo on the world Mabon. Support returned to me on email and told me my username changed to "USERNAME"ios or "USERNAME"and. I am an iOS player and tried both usernames, neither worked... so im really trying to get my acc back. Your help would be really appreciated.

USERNAME meant your old username, not the actual word username.

I know. I did not want to put my actual username in the forums that's why i put "USERNAME"

Support should be able to deconflict your username, have you tired emailing the support email?
(I think it's support@onethumbmobile.com but I'm sure someone will step in and correct me if that's not right or if there's a better option)
(edit: also allow time to respond; it's the weekend after all lol)

Hello!

I am also have this exact same issue and its rather frustrating. I have not played the game on my Mage in a few years and recently got back to playing on a new character but would LOVE to have my Main account back. Ive tried the "username"ios and "username"android, but both do not seem to work. I also have emailed support but have not had any luck with responses...

thank you in advanced.