Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Username

#2
For account retrieval you will have to contact support@onethumbmobile.com.

If you can provide them with the answers to these questions it will help speed up the process:

- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
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Re: Username

#5
I have send the email ¿Any idea of how much it takes?
Probably 3 hours.
It could be a short time, but it could also take a couple days. It depends on how backed up Support is from the weekend.
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