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email notifications not working?

Posted: Sat May 26, 2018 3:18 am
by koi pond
On my account, I have made sure it’s set for the email I Register(which it is) but for some reason I am not receiving email notifications when someone mails me in game. I’ve checked several times to make sure it’s set to receive them and it is but I’m still not receiving the email notifications. I’d appreciate it if admin or support person would pm me so I can figure out what is going on. I will say this though, when I made the account, I was having problems registering my email. Like it took a while to make my email register.

Re: email notifications not working?

Posted: Sat May 26, 2018 5:16 pm
by bob the mage
Did you check the option in settings on your character under options?
Not account options but character.

Re: email notifications not working?

Posted: Sat May 26, 2018 5:53 pm
by koi pond
Did you check the option in settings on your character under options?
Not account options but character.

Yes

Re: email notifications not working?

Posted: Mon May 28, 2018 10:12 am
by koi pond
I still need help :/ I would love to have email notifications for my in game mail

Re: email notifications not working?

Posted: Mon May 28, 2018 11:49 am
by Esquilax
I still need help :/ I would love to have email notifications for my in game mail
Who is your email account with? I think there are a couple of providers that can cause some issues such as Hotmail.

Esq

Re: email notifications not working?

Posted: Mon May 28, 2018 2:25 pm
by koi pond
I still need help :/ I would love to have email notifications for my in game mail
Who is your email account with? I think there are a couple of providers that can cause some issues such as Hotmail.

Esq
Gmail

Re: email notifications not working?

Posted: Wed May 30, 2018 9:45 pm
by Hison
I also have Gmail but my emails always come to my account. I wonder yours get send to spam instead of your actual email box.

Re: email notifications not working?

Posted: Thu May 31, 2018 5:30 pm
by koi pond
I also have Gmail but my emails always come to my account. I wonder yours get send to spam instead of your actual email box.
It does not go to spam.

Re: email notifications not working?

Posted: Thu May 31, 2018 7:28 pm
by Hison
I also have Gmail but my emails always come to my account. I wonder yours get send to spam instead of your actual email box.
It does not go to spam.
hmm.. not sure than. Is your notifications on from settings? As in go to settings of your phone>notifications>Celtic heroes>turn on

Re: email notifications not working?

Posted: Fri Jun 01, 2018 10:15 am
by koi pond
I also have Gmail but my emails always come to my account. I wonder yours get send to spam instead of your actual email box.
It does not go to spam.
hmm.. not sure than. Is your notifications on from settings? As in go to settings of your phone>notifications>Celtic heroes>turn on
Yes they are marked for on