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Anyone else getting slow response times from support

Posted: Sat Mar 25, 2017 3:54 am
by nueee
I legit first messaged support about my account on march 2nd they responded March 10th I provided all the information asked and have heard nothing back ... is this typical?

Re: Anyone else getting slow response times from support

Posted: Sat Mar 25, 2017 3:59 am
by Zyz
You must not have read all the posts about people waiting months to hear back from support about their accts

Re: Anyone else getting slow response times from support

Posted: Sat Mar 25, 2017 4:58 am
by Agent K
Ah man, you are lucky you got a response, months of waiting to return an old account of mine and some dropped by mistake items, but nothing till now.

Re: Anyone else getting slow response times from support

Posted: Thu Mar 30, 2017 9:04 am
by Corrupt
nueee wrote:I legit first messaged support about my account on march 2nd they responded March 10th I provided all the information asked and have heard nothing back ... is this typical?


Send a ticket once a week, then twice until they have to respond

Re: Anyone else getting slow response times from support

Posted: Thu Mar 30, 2017 3:43 pm
by nueee
Corrupt wrote:
nueee wrote:I legit first messaged support about my account on march 2nd they responded March 10th I provided all the information asked and have heard nothing back ... is this typical?


Send a ticket once a week, then twice until they have to respond


Lol this is probably the funniest solution

Re: Anyone else getting slow response times from support

Posted: Thu Mar 30, 2017 4:52 pm
by Wolfenstien
Is the ticket about the ranger you tried to sell on forums? Lol

Re: Anyone else getting slow response times from support

Posted: Thu Mar 30, 2017 9:55 pm
by Corrupt
Wolfenstien wrote:Is the ticket about the ranger you tried to sell on forums? Lol



LOL
.

Re: Anyone else getting slow response times from support

Posted: Mon Apr 03, 2017 2:39 pm
by Hison
Hope you had your issue resolved!
If you haven't received a replay with in two weeks I would suggest:
- Make sure you send it to the right email address
- Ask Muldar on Forums