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keyboard doesn't work

Posted: Fri Dec 25, 2015 4:05 am
by Bobo
Whenever I try to type in the chat my keyboard disappears. I've tried using a lot of keyboards including SwiftKey but no success... I've sent a ticket support 3 weeks ago in game but no answer... Please help it's impossible to for me communicate with others in the game.
Thanks

Re: keyboard doesn't work

Posted: Fri Dec 25, 2015 5:45 am
by thesimch
It happened to me once i just click home button and open messaging and type random things on message to check my keyboard then going back to game and my keyboard is there again :D

Re: keyboard doesn't work

Posted: Fri Dec 25, 2015 11:26 pm
by Bobo
thanks but it didnt work ... merry christmas

Re: keyboard doesn't work

Posted: Sat Dec 26, 2015 4:35 pm
by Muldar
Hey Heroes,

This can be an issue of the keyboard you are using / Ram usage.

Low ram keyboards such as Multi Ling are recommended by other heroes with the same problem.

Hope this helps :)

Re: keyboard doesn't work

Posted: Wed Jan 06, 2016 4:24 am
by Wolvondour
Did anything work? I've tried different keyboard on my phones.. At first it would be invisible.. Now it comes up but when I try typing it goes away yet keeps the chat box up in the middle of my screen.. It's quite irritating.. And I even clear my ram usage before I do it!

Re: keyboard doesn't work

Posted: Wed Jan 06, 2016 1:52 pm
by Esquilax
Did anything work? I've tried different keyboard on my phones.. At first it would be invisible.. Now it comes up but when I try typing it goes away yet keeps the chat box up in the middle of my screen.. It's quite irritating.. And I even clear my ram usage before I do it!
For keyboard issues such as this we usually suggest using the Multiling Keyboard as it is a low RAM usage keyboard.

https://play.google.com/store/apps/deta ... n&hl=en_GB

Make sure to set this keyboard to be your default keyboard in the devices's settings. This is done by going to: Settings - Language & Input - Current Keyboard - Select Multiling as default and confirm.

Hope this one works for you.

Esq

Re: keyboard doesn't work

Posted: Wed Jan 06, 2016 9:00 pm
by Wolvondour
I'm already ahead of you, did it yesterday and still didn't work

Re: keyboard doesn't work

Posted: Thu Jan 07, 2016 11:09 am
by Muldar
I'm already ahead of you, did it yesterday and still didn't work
What device are you using to run the game?

It may be a good idea to turn on our Fast Graphics / Terrain options and lowering render distance in combination with the low ram usage keyboard to see if that helps the issue :)

Re: keyboard doesn't work

Posted: Thu Jan 07, 2016 2:46 pm
by Esquilax
I'm already ahead of you, did it yesterday and still didn't work
Damn, did the keyboard display at all?

Re: keyboard doesn't work

Posted: Thu Jan 07, 2016 4:40 pm
by spoofmanbob
I have same keyboard issues, can't use swiftkey, this is a real PIA because swiftkey is so good. I have to resort to using stock samsung keyboard.