Celtic Heroes

First of all I want to say. My english not good.
I am playing Ranger at Mabon. I am currently in level 70.
On this evening, May 10, 2019. I am on duty with my friend at Stonevale. Then my bow suddenly disappeared. I tried trying to find in the warehouse, in the mailbox, in the bank, but there was no.
I don't know where it went.
I am very sad and I want to quit playing.
I sent an email to get help, but I didn't see a response
Username: [removed]
Character: Bang Vo
Sever: Mabon

I removed the username. Please email support@onethumbmobile.com and they’ll assist you.

Dear Kitty,
I did send a email to support@onethumbmobile.com but they still haven't answered me. I am very sad now because I have no more Bow to continue the game.

Hi,

Support can take up to two weeks to reply to your email - hang on in there

Thanks!

So now how can I play with a ranger without a bow

So now how can I play with a ranger without a bow

I totally understand - Support are normally quicker at replying than 2 weeks, but I just wanted you to know it could take that long.

Are there no other weapons you have that you could use in the meantime? By level 70 you'd have a couple of spares?