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No otm support in game

Posted: Fri Jul 19, 2019 3:53 pm
by MackTheKnife
All requests for help fixing bugged warden upgrade to meteoric dagger quest go unanswered for my rogue . not even one response in 2 weeks of requests. Is there even anyone that answers for support anymore?

MackTheKnife
Rogue 110
Aarwyn server

Re: No otm support in game

Posted: Fri Jul 19, 2019 4:22 pm
by Eragon123
Sorry to hear that it's taking so long. Support does tend to have a pretty high backlog of requests to go through, but 2 weeks seems like an unusually long time.

Just as a reminder, while I understand that not hearing back from Support is frustrating , sending multiple tickets in may complicate and possibly even extend the process.

Re: No otm support in game

Posted: Sun Jul 21, 2019 3:11 pm
by Elfylolz
Maybe they haven't responded cuz they don't know where aarwyn is ;D

Re: No otm support in game

Posted: Thu Jul 25, 2019 4:16 pm
by MackTheKnife
I could see how that could be so confusing :), no reply still so i don't see the point to the game. 3 weeks is to long to wait. Toon deleted, moving on

Re: No otm support in game

Posted: Fri Jul 26, 2019 3:23 am
by Difinitus
Do you mind sending me a PM on the forums to get some more info regarding this?

Our Support Team is not that backed up, so I would like to look into this for you.

Re: No otm support in game

Posted: Sun Jul 28, 2019 5:16 pm
by MackTheKnife
Character is deleted , thanks anyways

Re: No otm support in game

Posted: Sun Jul 28, 2019 5:20 pm
by Criminal
MackTheKnife wrote:Character is deleted , thanks anyways

can be restored.