I agree that the support team gets a lot of unwarranted hate, but also some part of the blame on the low support level is to do with the small employee expense the owner provides, because clearly the owner doesn't want to shell out the money for a support team big enough to properly support this player base. In my opinion it is a shame that the thousands of players on this game must rely on such a small support team and they get all the flack for that. I would say Richard is making a killing off this, and it surely could be managed in a better way, but hey let's make it as cheap as possible right?I'd say there is quite a difference between truly constructive criticism and "bashing" or negative criticism. However, this is not the thread for that discussion, especially since the differences between them are unique to each person's perspective, and therefore pretty pointless to argue about.Constructive criticism is necessary at times, not saying all negativity I see is constructive, but sometimes things don't get done otherwise.
Back on topic for the thread - I agree, a huge thank you to the moderators for donating their time and volunteering to do the dirty work of tidying up and cleaning out the rubbish on the forums. While players may not always agree with a moderator's decision, it's important to keep in mind that they are doing what they judge to be in accordance with the forum rules.
Also, an enormous thank you to the staff at VR - Schwing, Difinitus, everyone involved with handling the countless Support requests that get sent in, everyone working in the background to design/develop new content and features, and anyone else who has any sort of role at VR that I may not be thinking of. Players get emotional about the game because they care a lot about it, and just want to see what's best for it...even if their ideas don't match up with others.
Now let's hope I don't get banned for no reason lol, had to speak my mind on that.