Celtic Heroes

Hello, Depending upon the volume of claims that the team is dealing with it can take about a week or so for appeals to be replied to. During holidays or new events just being released it can be slightly longer. We aim to clear appeals by Friday of each week but sometimes this is simply impossible du...

Hello, I have looked into this issue and have seen that the support team have asked you for the FULL name of the item that has been misplaced. Providing the date of the drop and the FULL name of the item that you are wishing to have returned will always help the team to better help you. Please be aw...

Hello, Regarding refunds - the date the ticket is sent in is the date that counts. That is the date that we then look for the purchase within 3 days from. Tickets are usually answered within 1-3 days with slightly longer during hoildays since the team are off. If there is a large volume of tickets t...

Hi there,

There was no reset performed this morning.
Reporting this back to the programmers it seems that the servers may have had a little 'hic-up' but everything should be okay now.

Any issues please let me know.

Thank you

Can you please PM me these reports please - makes it easier to catch them

Thankies!

Spawn time was not changed.
Shall flag this up to the team to double check though.
Thank you.

Hi,

Sorry a warning message should have been sent out 30mins before reset which was why I never announced it here.

Shall remember to do so in the future

Hello,

Since this was about Epona I moved this thread to this forum.

Can someone PM me the name of this player and I shall look into it?

Thanks!

Many players have been unbanned, especially if they got banned for scamming. Scammer accounts always come back somehow, especially on this server. But if you havent scammed and been banned for other reasons, then OTM permanently bans you. its really illogical but thats how it has been. PM Muldar or...

Hi all,

Thank you for flagging this up - this was an error on my part and I'm sorry for all of those who got caught up in it.

Everyone affected should now be able to access their accounts.

Thank you.